(3) WHAT EVERY HOTEL SHOULD KNOW WHEN INSTALLING THE Wi-Fi
Let us then see a number of possibilities of types of Wi-Fi connections in the hotel:
Free Wi-Fi complimentary
It is limited in time connections. One option is to offer more than one simultaneous connection in every room making the second device you want to connect to the network it does, but for a limited time.
So we can also provide the connection for example 30 minutes by boat for 24 hours. To say that, we simply courtesy connection to download mail and respond to the most urgent messages. One could define many different types of variables.
This is increasingly contested by hotels, but it helps in that the Wi-Fi is not “wasted” and is appreciated as a courtesy service by the property hosts a solution.
If you have decided to offer free Wi-Fi to guests, consider it to be of a quality suitable for the customer to browse, but should not be used for other purposes not to increase consumption.
If you have decided to offer free Wi-Fi to guests, consider it to be of a quality suitable for the customer to browse, view e- booking services in other establishments, rent a car, check your account, etc., but it should not be used for other purposes with higher consumption (as view videos on the network, Spotify, Sky, software updates, etc… ).
In addition, on the other hand, note that there is a kind of consumption that can be dangerous to Wi-Fi for use of bandwidth and simultaneous requests. For example, file sharing programs (eMule and the like), malware that can infect computers, etc.
All this unwanted traffic should be managed to avoid consuming the resources of our network. These resources are monthly bandwidth costs that can add significant expenditure figures (sometimes tripling the cost of the real needs) of our income statements.
Optimized Wi-Fi installation requires proper planning and a suitable choice of the equipment installed. This will be determined by the type of hotel, construction, location, clientele, etc.
Just as there are VIPs, executives, regular rooms … each focused on a customer order and with different costs, we can do the same with our Wi-Fi.
For example, we can differentiate and offer more flow (so they sail faster) and with less restrictions downloads by type of client, and offer a surcharge to other customers is smoother and with greater permissions to the network .
Wi-Fi: it is considered a service or more?
Many hotel owners want to offer free Wi-Fi to all users of their hotel. This issue should be analyzed carefully beforehand. Similarly, are you giving free phone calls or cable TV?
When guests staying at the hotel are renting the room, a range of services be included in the price, or optional.
No problems of providing free usage per stay; simply we advise all services plan, permits and needs prior. Among other things we can do that only one device is connected simultaneously per client; the same way a user is aware that when he stands before the TV screen can only see one channel.
Guests always have the option to call the front desk and request that second person or second terminal is given a new Wi-Fi connection that can be in multiple ways: payment, free again, complimentary or reduced preset time. We may also offer greater bandwidth if this service we requested (so the user values the good Wi-Fi).
Wi-Fi only in public areas
Currently, there are establishments that offer Wi-Fi access in the rooms and yet free access in public spaces (lobby, cafeteria etc.). We can set one “free” area where customers have to go down to check their mail or surf the net freely. Advantage? Less concurrent users, but generally some dissatisfaction on the client, it must be observed leaving the comfort of your room to answer the mail 23:00 or because you have customers on the other continent and must be connected to night hours.
Wi-Fi in public areas can be a valid solution for those establishments where ADSL is poor or denote the network is very limited.
This is a solution that can be valid for those establishments where the ADSL operator on duty is of poor quality, poor and unable to offer a reasonable supply of quality service to our customers flow.
It can also be a mixed solution if those establishing the network are very limited: we can offer Wi-Fi in every room but no more than one simultaneous connection; therefore, other guests must go down to the common areas (stating that it is an appropriate decision to the technological needs of today).
Wi-Fi: Children and Adolescents
Children and adolescents are more customers flow and bandwidth consumed. They are avid consumers of social networking and gaming on-line also uploads or downloads photos and videos to the network.
The client will find quite reasonable pay a Wi-Fi connection (at reasonable cost) for the child / adolescent has higher throughput wireless network to play online , update their profile on social networks while parents go to other activities to which the child will not attend.
It is not about to create a free or paid Wi-Fi network, but must be mixed solutions that ensure maximum network flexibility depending on customer needs and the services they want to offer.
With everything seen so far, the hotel manager will realize that the solution is not simply going to create a free or paid Wi-Fi network, but must be mixed solutions that allow maximum flexibility of the network depending on the needs customer and we want to provide services to meet them.
The hotel must in one way or another please all guests’ needs and offer different services and rates. These combined services maximize the resources we have this we can only do it with a hotspot which manages all connections individually in our network.
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