WI-FI in Hotels: The importance of a disclaimer
The importance of a Disclaimer (or waiver) of responsibilities in Hotels.
Disclaimer for acts of third parties in the wireless communications devices connected to the hotel and responsibilities according to current legal regulations and internal conditions of the establishment.
Today, almost 75 % of the hotels and has Wi-Fi, some better and some worse. But if i am going to fix those who have at least thought about the safety of their customers and they have installed at least one hotspot.
Well, the procedure to register a wireless network hotspot (either free or paid) systematically goes through a captive portal that allows the customer to join our network either with a user + password or any other option commercially available. So far about normal, but I noticed that the vast majority does not put a disclaimer of responsibility for access to the network Wi-Fi hotel, or at least a simple box that the customer can make and accept the rules of connection in the Hotel and above all, freeing responsibilities (technical or legal) to use onsite.
We must bear in mind that a network with Internet access can cause many problems including an expert or advanced user. A customer can navigate freely through the “universe” of internet and enter unsecured pages with viruses, malwares, worms, etc, which can infect your device. We have seen in previous cases as public figures have suffered in their handsets intrusions by cyber criminals who have managed your personal photos, your passwords and codes. To what extent would a hotel be responsible for the misuse of the Internet by their customers and the consequences of it? Perhaps a lawyer who read us to better interpret the problem, but it stands to reason that the hotel should be responsible;
- Put all the means at its disposal to make navigation of their clients as safe as possible at all times.
- But it should also be noted that although in turn do the impossible, the Hotel is not responsible for negligence that his client who does not incorporate security mechanisms for your device and also, today, any network is hackable medium term with the right tools.
Moreover, there is a common offense in which a criminal copy the SSID of our wireless network, even to the captive portal itself and through phishing techniques * and phishing , draws all kinds of private data Navigation our client without it even has connected to our network.
With the above, I mean it is imperative that the hotel take all measures within its power to, if not guarantee a secure network, at least that this access available SSL safe navigation to its customers (which I will discuss in another article) but also publicly indicated acceptance of the conditions of use to their customers with a disclaimer for acts of third parties in the communications wireless devices connected to the hotel and responsibilities according to current legal regulations and internal conditions of the establishment.
* Phishing (stealing banking credentials and data) and mac spoofing (impersonation of a device mac) are different techniques.